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Shipping and returns

SHIPPING

Maglieria Rosaria provides worldwide shipping.

All orders are carefully prepared and packed with attention to detail.

Orders are usually prepared within up to 3 business days unless stated otherwise on the product page.

Delivery times depend on destination country, carrier and customs procedures.

Estimated delivery times: 2-7 business days.

 

SHIPPING COSTS

Shipping costs are calculated at checkout and depend on destination country and shipping method.

 

INTERNATIONAL SHIPPING – DUTIES & TAXES

International orders may be subject to:

  • import duties
  • local taxes
  • carrier handling fees

These charges are not included in product or shipping price and are the responsibility of the customer.

Customs policies vary by country and may affect delivery times.

If unsure, please contact your local customs office before placing an order.

 

HOW TO RETURN OR EXCHANGE A PRODUCT

  1. To initiate the return or exchange process, please contact us at contact@maglieriarosaria.com to receive a return form. Please do not return items without first contacting us - unauthorized returns will not be accepted.
  2. In the email, please include your name, order number, and a list of the items you wish to return or exchange.
  3. Once your application has been approved, you will receive a returns form to include with your return shipment.
  4. Please include the returns form in the package and send the return to the indicated address.


Returns address:
Maglieria Rosaria
1a Langiewicza Street
86-300 Grudziadz
Poland
contact@maglieriarosaria.com

 

IMPORTANT INFORMATION

  • Return or exchange is possible within 14 days from the date of delivery of the parcel.
  • Products must be intact, unused, with original tags.
  • For hygiene reasons, figs are non-returnable.
  • Return costs are borne by the buyer.


RETURNS AND REFUNDS

  • Refunds will be made within 14 days of receipt and acceptance of the returned product.
  • Funds will be refunded using the same payment method used to pay for the order.
  • Original shipping costs are non-refundable.
  • If the returned product does not meet the above requirements (e.g. is damaged or dirty), we reserve the right to send it back to the sender.


COMMENTS

  • Please be extra careful when trying on clothes. Products showing signs of use, damage or dirt will not be accepted.
  • If you refuse to accept a shipment, all costs associated with returning the parcel will be deducted from your final refund.